• Safety Advocate (Spanish Speaking)

    Job Locations US-IL-Schaumburg
    ID 2019-1109
    Category
    Safety
    Type
    Regular Full-Time
  • Overview

    The safety advocate applies his or her risk management expertise to promote and improve clients’ safety culture through on-site safety inspections, written safety programs and safety training presentations. He or she works directly with clients to assess and mitigate their safety risks and exposure through preventative, proactive policies and procedures.

    Responsibilities

    SAFETY

    • Provides safety consultation for assigned clients
    • Conducts on-site safety inspections at various client locations
    • Conducts periodic safety training in areas of proficiency as requested by clients and producers
    • Prepares and submits activity reports in agency management system
    • Assists with OSHA compliance
    • Updates and informs production team with timely information regarding client service
    • Attends risk management, quality assurance and safety meetings
    • Reviews and develops written safety programs for various operations related to client
    • Provides risk management services and marketing information to potential and current clients
    • Executes proposals for assigned clients for safety services to assist with achieving department revenue goals
    • Provides services that are credibly calculated to increase client value

     

    EXECUTION OF CLIENT SERVICE

    • Works with Producer and/or Account Executives, service team, carriers and other internal departments to plan, execute and track customized service strategy for each client, designed to create measurable value and efficiencies in their businesses
    • Advises the creation of proposals to support clients in making decisions about safety services
    • Builds personalized client relationships through demonstrated ownership of the service plan and multiple channels of communication such as phone, email and in-person meetings
    • Consults with and enacts client decisions on access to portal by their staff
    • Leverages insurance knowledge and communication skills to explain coverage terms and other items to clients as needed
    • Works with internal departments to ensure cohesiveness and timeliness of service execution and creates report of service plan execution through commitment report
    • Takes an enterprise-wide approach to client service by collaborating with other service teams to create a cohesive client service experience
    • Manages time effectively to prioritize workload, client service requests and service parameters on business processes
    • Proactively communicates with clients regarding safety related matters and communicates important issues back to Producers and/or Account Executives

     

    DATA AND PROCESS INTEGRITY

    • Consistently follows service workflows and appropriately engages internal resources such as process support team, procedure manuals and reporting tools to ensure efficiency and accuracy of execution
    • Accurately maintains complete client files including clear documentation of account detail in agency management systems including activities and attachments
    • Achieves desired levels of data completeness and process integrity by consistently meeting activity timelines, quality metrics and goals

     

    PEER RELATIONSHIPS

    • Provides updates and communicates issues to service team regarding account renewals, service needs and service platform
    • Assists with requests from other Safety team members as needed
    • Communicates effectively with team members and provides timely and complete information to allow them to establish positive client relationships and efficiently manage their processes and workload
    • Develops successful and effective working relationships with Producers, Account Executives, service team members, managers, carriers and members of other departments

    Qualifications

    REQUIRED:

    • Upon hire, Producers License for Fire/Casualty or Life/Health, as appropriate for role
    • Proficient in Microsoft Office Suite
    • Ability to travel 75% of the time
    • Ability to fluently speak both English and Spanish
    • Home office work area and high speed internet capability
    • Strong written and oral communication skills
    • Strong presentation skills

     

    PREFERRED:

    • 2+ years of safety related experience
    • BS in Occupational Safety, Industrial Technology or related discipline
    • ARM, ASP or CSP designations or working towards the same

     

     

    Assurance - In a Nutshell

     

    Assurance is the premier, national insurance brokerage for clients and industry professionals. In stark contrast to its peers, privately-owned Assurance takes an alternative approach to growth by investing an industry-leading percentage of its revenues back into the services clients need to improve their business.

     

    Assurance attracts and retains great insurance talent by rewarding expertise,investing in career development, and recognizing contributions. Its employees enjoy an award-winning culture that fosters a highly productive working environment where top professionals deliver outstanding client results. Assurance is now the 35th largest insurance broker of U.S. business.


    Founded: 1961

    Status: Fiercely independent insurance brokerage

    Locations: Headquartered in Schaumburg, IL with office locations in Chicago and the Mid-Atlantic

    Employees: 500+

    Clients: 6,000+ 

    Services: Business Insurance, Employee Benefits, Financial Services, Private Insurance, Surety

    Awards: Assurance is continually named a "Best Place to Work" by leading publications and organizations such as Fortune magazine, the National Association for Business Resources, The Chicago TribuneCrain's Chicago Business and Business Insurance magazine (check out all of our accolades).

    Culture: Our employees enjoy an environment that fosters success and creativity and provides countless opportunities for growth. We make sure our employees are happy and motivated by offering enviable benefits, rewards programs, celebrations, perks and a few surprises around every corner. Together, it all adds up to a company that develops and retains passionate individuals who deliver superior performance and measurable results to our clients.

     

    Fun Fact: 31% of Assurance experts agree the best Saturday Night Live skit of all time is "More Cowbell".

     

    Assurance has won over a hundred workplace awards largely due to our intentional and caring approach that begins with meeting our people where they are, celebrating their differences and creating an inclusive environment.

     

    Assurance is a proud equal opportunity employer. We celebrate diversity and we are committed to equal employment opportunities regardless of age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity, gender expression, national origin, marital status or civil partnership/union status, veteran status, citizenship, pregnancy, genetic information, physical or mental disability, or any other status or characteristic protected by federal, state or local law.

     

    Harassment or discrimination based upon any of the above is inconsistent with our values and will not be tolerated; this includes harassment or discrimination for being associated with or knowing someone that identifies with any of the above.

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